The current study examines the mutual discrete emotions among superiors and their above-and below-average workers within a hierarchical organisation (school). Using a survey method within a random sample of 40 elementary schools in Northern Israel, each principal and four of his or her teachers (two who had been appraised as excellent and two who had been appraised as poor-performing) completed two questionnaires which addressed the teachers' perceived performance and emotions toward the principal/teacher. As expected, the above-average teachers were found to be more favourably professionally evaluated by their superiors than the poor-performing ones. The principals expressed very positive emotions toward them. These highly regarded workers shared mutually positive feelings and similar teacher performance appraisals with their principals. In contrast with the principals' evaluations, the below-average teachers perceived their own performance as very good. Unlike the teachers' mainly positive feelings, the principals experienced mixed emotions. The lower intensity of emotional 'tone' reflects the principals' hesitation about taking any action which might lead to a deterioration in relationships with these teachers. The discussion proposes the theoretical framework of a vicious circle, in which the principal's undelivered direct feedback does not reach the teacher, who mistakenly believes that if nothing is said everything is all right, and therefore maintains his or her high self-esteem and poor performance.
机构:
Educ Univ Hong Kong, Dept Educ Policy & Leadership, Hong Kong, Hong Kong, Peoples R ChinaEduc Univ Hong Kong, Dept Educ Policy & Leadership, Hong Kong, Hong Kong, Peoples R China
Szeto, Elson
Cheng, Annie Yan-Ni
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Educ Univ Hong Kong, Dept Educ Policy & Leadership, Hong Kong, Hong Kong, Peoples R ChinaEduc Univ Hong Kong, Dept Educ Policy & Leadership, Hong Kong, Hong Kong, Peoples R China
机构:
South African Natl Biodivers Inst, POB 21667, ZA-3200 Pietermaritzburg, South AfricaSouth African Natl Biodivers Inst, POB 21667, ZA-3200 Pietermaritzburg, South Africa
Mpungose, Jabulani E.
Ngwenya, Thengani H.
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Durban Univ Technol, Ctr Excellence Learning & Teaching, ZA-4000 Durban, South AfricaSouth African Natl Biodivers Inst, POB 21667, ZA-3200 Pietermaritzburg, South Africa