One Small Step at a Time: Implementing Continuous Quality Improvement in Child and Youth Mental Health Services

被引:6
作者
Chovil, Nicole [1 ]
机构
[1] FORCE Soc Kids Mental Hlth, POB 91697, W Vancouver, BC V7V 3P3, Canada
关键词
child youth mental health services; continuous improvement; continuous quality improvement; staff engagement;
D O I
10.1080/01459350903505561
中图分类号
C916 [社会工作、社会管理、社会规划];
学科分类号
1204 ;
摘要
Continuous quality improvement (CQI) is increasingly being adopted by health care, including child and youth mental health services. As part of the commitment to ongoing quality improvement, child and youth mental health teams in the Fraser region in British Columbia undertook CQI projects over a one year period (2007-2008). The projects covered a range of domains and service features and staff gained experience in developing projects. Patience, management support and ongoing dialogue were key elements in the implementation of CQI. Three projects are highlighted to illustrate how teams developed their own unique projects and the outcomes.
引用
收藏
页码:21 / 34
页数:14
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