共 52 条
[12]
Cordon-Pozo E, 2006, INT J TECHNOL MANAGE, V35, P52, DOI 10.1504/IJTM.2006.009229
[18]
Dillman D., 2000, MAIL INTERNET SURVEY
[19]
DRUCKER PF, 1988, HARVARD BUS REV, V66, P45