A scientometric approach on research in information transparency, citizens' participation and public services delivery under e-Government implementation

e-Government has become a key issue on the political agendas and its interest has given rise to a large volume of research aimed mainly at evaluating the usefulness of e-Government as a method to improving the transparency of information and the delivery of public services, and to promoting the participation of citizens in public sector management thus offering new forms of accountability. Nevertheless, comprehensive reviews are needed to integrate contributions and to provide a critical outlook on work in this field, in order to improve our understanding of e-Government and gain a broad view of the current situation and of possibilities for future research. A critical review is presented of e-government research in the fields of e-information, e-services and e-participation by applying a scientometric approach, which is widely used in the field of Information Sciences. Our sample consists of articles published in JCR journals listed in the fields of Information Science and Library Science, and Public Administration. The results of our study highlight the need to place greater emphasis on quantitative research and on that aimed at understanding how Web 2.0 technologies can help in the introduction of new forms of citizen participation in public decision making. (C) 2013 ASEPUC. Published by Elsevier Espafla, S.L.U. All rights reserved.