OPTIMIZING THE EVALUATION OF EYE TRACKING DATA TO VALIDATE REQUIREMENTS IN VIRTUAL SPACE TO IMPROVE CUSTOMER SATISFACTION

被引：0

作者：

Esser, Christian ^{[1
]}

Refflinghaus, Robert ^{[1
]}

机构：

[1] Univ Kassel, Kassel, Germany

来源：

ACTA TECHNICA NAPOCENSIS SERIES-APPLIED MATHEMATICS MECHANICS AND ENGINEERING | 2018年 / 61卷 / 03期

关键词：

Customer requirements; customer satisfaction; product development; eye tracking; data evaluation; virtual prototype;

D O I：

暂无

中图分类号：

O3 [力学];

学科分类号：

08 ; 0801 ;

摘要：

This paper describes a concept to support the validation of customer requirements in the early phases of the product development process. Change requests or product malfunctions therefore can be identified earlier and resolved more cost-effectively. The advantages of the early requirements validation will be discussed. The differences between real prototypes and virtual prototypes will be discussed and elaborated on. The special features of eye tracking in stereoscopic virtual space will be shown. A small study will be presented, which helps to analyze the perception in virtual space. Thereby it will be dealt with the planning, implementation and evaluation. In addition, measures for optimizing data filtering are presented and explained exemplarily.

引用

页码：459 / 468

页数：10

共 23 条

[1] Designing interaction with consumer products in a multisensory virtual reality environment This paper shows how Virtual Reality technology can be used instead of physical artifacts or mock-ups for the new product and evaluation of its usage [J].