Application Service Providers: Will They Succeed?

被引：27

作者：

Bennett C. ^{[1
]}

Timbrell G.T. ^{[2
,3
]}

机构：

[1] SAP Australia Pty. Ltd., Northside Gardens, North Sydney, NSW 2060, Level 1

[2] Info. Syst. Mgmt. Research Center, Queensland University of Technology, Brisbane, QLD

[3] Queensland University of Technology, Brisbane, QLD 4000

来源：

Information Systems Frontiers | 2000年 / 2卷 / 2期

关键词：

Application service provider; Enterprise resource planning; Outsourcing;

D O I：

10.1023/A:1026552208171

中图分类号：

学科分类号：

摘要：

This article examines the likelihood of success for application service providers (ASP) drawing from the outsourcing literature, interiews with ASPs in the USA, and the experience of Bennett who has held leadership roles in ASP and ERP in South East Asia. This article proposes that application service providers (ASP) rent packaged software, predominantly over the Internet. It shows why organizations might employ the ASP model to manage their enterprise resource planning systems. Using a framework adapted from Lacity and Hirschheim, it demonstrates that the financial, business, technical and political reasons why organizations evaluate outsourcing can be applied to ASP model. While ASPs generally target the mid-market, large enterprises are also using ASPs to introduce new ERP modules. Potential users of ASP should regard the risks of outsourcing prior to entering into business arrangements. This examination concludes that there are strong financial and technical reasons for adopting the ASP model and therefore it has potential to succeed.

引用

页码：195 / 211

页数：16

共 34 条

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