Analysis of a retrial queue with group service of impatient customers

被引:0
作者
M. P. D’Arienzo
A. N. Dudin
S. A. Dudin
R. Manzo
机构
[1] University of Salerno,Department of Information Engineering, Electrical Engineering and Applied Mathematics
[2] Belarusian State University,Department of Applied Mathematics and Computer Science
[3] RUDN University,Department of Applied Probability and Informatics
来源
Journal of Ambient Intelligence and Humanized Computing | 2020年 / 11卷
关键词
Markovian arrival process; Phase-type distribution of the service time; Group service; Impatient customers; Retrial;
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中图分类号
学科分类号
摘要
A single-server retrial queue with a MAP flow, PH service times and a pool of finite capacity for accumulation of the customers and their group service is considered. Service to the next group is not provided until the number of customers in the pool will reach a certain predefined threshold value. The service time of a group depends on its size and it is less than the sum of the individual service times. The dependencies of the basic performance measures of the system on the capacity of the pool and the threshold are obtained. Numerical results are presented.
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页码:2591 / 2599
页数:8
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