Managers’ conflict management styles and employee attitudinal outcomes: The mediating role of trust

被引：0
作者：
Ka Wai Chan
Xu Huang
Peng Man Ng
机构：
[1] University of Macau,Faculty of Business Administration
[2] The Hong Kong Polytechnic University,Department of Management and Marketing
来源：
Asia Pacific Journal of Management | 2008年 / 25卷
关键词：
Conflict management styles; Trust; Turnover intention; Job satisfaction; Chinese culture;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
This study examines the mediating effects of trust on the relationships between manager’s conflict management styles (CMS) and employee attitudinal outcomes, as well as identifies the potential deviations in the areas of CMS and trust from the west in Chinese culture. One hundred sixty-nine employees in Guangzhou of China participated. As predicted, Integrating CMS of managers is found significantly correlated to trust and subordinates’ job satisfaction and turnover intention. Trust fully mediates the link between Integrating CMS and subordinates attitudinal outcomes. Results also support the expectations concerning the deviations on the impacts of the uncooperative CMS on subordinates under Chinese culture. Discussion and implications are presented.
引用
收藏
页码：277 / 295
页数：18
相关论文
共 126 条
[1]  
Aryee S.(2002)Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model Journal of Organizational Behavior 23 267-285
[2]  
Budhwar P. S.(1999)Organizational culture and human resource management practice: The model of culture fit. Journal of Cross-cultural Psychology 30 501-526
[3]  
Chen Z. X.(1998)A general approach for represnting constructs in organizational research. Oraganizational Research Methods 1 45-87
[4]  
Aycan Z.(1986)The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations Journal of Personality and Social Psychology 51 1173-1182
[5]  
Kanungo R. N.(2003)An empirical test of trust-building processes and outcomes in sales manager–salesperson relationships Academy of Marketing Science 31 189-201
[6]  
Sinha J. B. P.(1999)Transformational leadership behaviors, upward trust, and satisfaction in self-managed work teams Organization Development Journal 17 13-28
[7]  
Bagozzi R. P.(2005)Conflict management for effective top management teams and innovation in China Journal of Management Studies 42 277-300
[8]  
Edwards J. R.(2002)Conflict management and team effectiveness in China: The mediating role of justice Asia Pacific Journal of Management 19 557-572
[9]  
Baron R. M.(2000)A triad model of paternalistic leadership: The constructs and measurement Indigenous Psychological Research in Chinese Societies 14 3-64
[10]  
Kenny D. A.(2003)A triad model of paternalistic leadership: Evidence from business organization in mainland China Indigenous Psychological Research in Chinese Societies 20 209-252
12345678910