The burgeoning significance of urban floods in the context of evolving climate dynamics and shifting rainfall patterns underscores the exigency for comprehensive investigation and mitigation strategies. The study employs a multi-criteria assessment (MCE) approach and the analytical hierarchy process (AHP) to evaluate flood-vulnerable zones, wards, and sub-category-wise flood locations in Greater Mumbai. The AHP technique is used to evaluate flood-vulnerable impacting parameters such as rainfall (29.42%), slope (20.96%), land use/land cover (17.52%), vicinity to sewers and storm-water drainage (13.99%), vicinity to natural drainage (8.97%), vegetation (5.58%), and soil (3.56%). The study area is classified under different vulnerable categories as severe vulnerable (46.72%), high to very high (18.74%), and slight to moderate (34.54%). Researchers analysed 234 waterlogged locations, revealing that 85.46% (200 locations) were in the severe to very high vulnerability category, and only 14.52% (34 locations) were in the other three categories. Flood locations are more affected by slope (under the categories of < 5 m and 5.01–10 m), built-up land, sewers and storm water drainage (< 125 m), natural drainage (< 250 m), rainfall (< 2000 to 2200 mm), lowest dense vegetation, and coastal alluvium in soils. These model-based flood vulnerability maps are crucial for planning flood conservation and mitigation measures.