Exploring the challenges to telephone triage in pre-hospital emergency care: a qualitative content analysis

[1] Reay G(2017)Transition in care from paramedics to emergency department nurses: a systematic review protocol Syst Rev 6 260-192

[2] Norris JM(2019)Identifying quality indicators for prehospital emergency care services in the low to middle income setting: the south African perspective Afr J Emerg Med 9 185-108

[3] Alix Hayden K(2020)Patient experiences of UK ambulance service telephone triage: a review of the literature Int J Emerg Serv 9 89-8

[4] Abraham J(2018)The accuracy of medical dispatch - a systematic review Scand J Trauma Resusc Emerg Med 26 94-171

[5] Yokom K(2015)Prehospital triage accuracy in a criteria based dispatch Centre BMC Emerg Med 15 32-128

[6] Nowell L(2021)The perspectives of Swedish registered nurses about managing difficult calls to emergency medical dispatch centres: a qualitative descriptive study BMC Nurs 20 1-14

[7] Howard I(2016)He need for education and improvement of occupational knowledge: experience of telephone triage nurses in the 115 emergency call Center of the Emergency Medical Services and Disaster Management Center at Kerman University of Medical Sciences Iran J Med Educ Dev Center 13 160-455

[8] Cameron P(2016)The effect of applying global positioning system in ambulances on response time of Tehran emergency medical service Health Emerg Dis Q 1 125-357

[9] Wallis L(2016)How to plan and perform a qualitative study using content analysis NursingPlus Open 1 8-1907

[10] Castrén M(2020)An overview of the qualitative descriptive design within nursing research J Res Nurs 25 443-112

[1] Reay G(2017)Transition in care from paramedics to emergency department nurses: a systematic review protocol Syst Rev 6 260-192

[2] Norris JM(2019)Identifying quality indicators for prehospital emergency care services in the low to middle income setting: the south African perspective Afr J Emerg Med 9 185-108

[3] Alix Hayden K(2020)Patient experiences of UK ambulance service telephone triage: a review of the literature Int J Emerg Serv 9 89-8

[4] Abraham J(2018)The accuracy of medical dispatch - a systematic review Scand J Trauma Resusc Emerg Med 26 94-171

[5] Yokom K(2015)Prehospital triage accuracy in a criteria based dispatch Centre BMC Emerg Med 15 32-128

[6] Nowell L(2021)The perspectives of Swedish registered nurses about managing difficult calls to emergency medical dispatch centres: a qualitative descriptive study BMC Nurs 20 1-14

[7] Howard I(2016)He need for education and improvement of occupational knowledge: experience of telephone triage nurses in the 115 emergency call Center of the Emergency Medical Services and Disaster Management Center at Kerman University of Medical Sciences Iran J Med Educ Dev Center 13 160-455

[8] Cameron P(2016)The effect of applying global positioning system in ambulances on response time of Tehran emergency medical service Health Emerg Dis Q 1 125-357

[9] Wallis L(2016)How to plan and perform a qualitative study using content analysis NursingPlus Open 1 8-1907

[10] Castrén M(2020)An overview of the qualitative descriptive design within nursing research J Res Nurs 25 443-112