共 33 条
[1]
Hanauer DA(2014)Public awareness, perception, and use of online physician rating sites JAMA 311 734-5
[2]
Zheng K(2013)Eight questions about physician-rating websites: a systematic review J Med Internet Res 15 e24-946
[3]
Singer DC(2010)Patients’ evaluations of health care providers in the era of social networking J Gen Intern Med 25 942-54
[4]
Gebremariam A(2014)Examining the role of patient experience surveys in measuring health care quality Med Care Res Rev 71 522-8
[5]
Davis M(2015)Patient satisfaction and quality of surgical care in US hospitals Ann Surg 261 2-9
[6]
Emmert M(2015)Taking Patients’ Narratives about Clinicians from Anecdote to Science N Engl J Med 373 675-1995
[7]
Sander U(2005)Measuring hospital care from the patients’ perspective: An overview of the CAHPS hospital survey development process H Serv Res 40 1977-92
[8]
Pisch F(2014)Who uses physician-rating websites? Differences in sociodemographic variables, psychographic variables, and health status of users and nonusers of physician-rating websites J Med Internet Res 16 e97-undefined
[9]
Lagu T(2012)What patients say about their doctors online: a qualitative content analysis J Gen Intern Med 27 685-undefined
[10]
Hannon NS(undefined)undefined undefined undefined undefined-undefined