Theoretical background of innovation in services in small and medium-sized enterprises: literature mapping

被引:0
作者
de Oliveira Sousa S.R. [1 ,3 ]
da Silva W.V. [1 ]
da Veiga C.P. [2 ]
Zanini R.R. [1 ]
机构
[1] Statistics Department, Federal University of Santa Maria – UFSM, Building, 13, Office 1205 C – CCNE, Roraima Ave, 1000, Santa Maria, RS
[2] Department of General Applied Administration, Federal University of Parana – UFPR, Lathório Meissner Ave, 632, Curitiba, PR
[3] Post-Graduation Program of Production Engineering, Federal University of Santa Maria, UFSM, Roraima Ave, 1000, Santa Maria, 97105-100, RS
关键词
Innovation in services; Literature mapping; Small and medium-sized enterprises; Systematic literature review;
D O I
10.1186/s13731-020-00135-3
中图分类号
学科分类号
摘要
The aim of this study was to map the innovation of services in small and medium-sized enterprises, as reported on the Web of Science and SCOPUS databases, using a structured review, involving 121 papers published between 1946 and 2019. There has been an increase in the number of studies in recent years, covering 23 countries on six continents, with the UK representing 48.78% of the studies. Patterns in the use of methods applied in research were identified, as well as a conceptual structure of the field. The main areas of science were finance, marketing, energy, and green engineering. The study makes an original contribution to the literature, highlighting the interest in the expansion of knowledge among the academic community, in addition to enabling a deeper analysis of the relation between the evaluated constructs. © 2020, The Author(s).
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