The Media Equation Does Not Always Apply: People are not Polite Towards Small Computers

被引：0

作者：

Mikael Goldstein

Gunilla Alsio¨

Jost Werdenhoff

机构：

[1] Ericsson Radio Systems AB,

[2] Kista,undefined

[3] Stockholm,undefined

[4] Sweden,undefined

[5] Erga ergonomikonsult,undefined

[6] Stockholm,undefined

[7] Sweden (now at Seuseboard Technologies AB),undefined

[8] Now at Acando AB,undefined

[9] Stockholm,undefined

[10] Sweden,undefined

来源：

Personal and Ubiquitous Computing | 2002年 / 6卷

关键词：

Key words: Cultural difference – Handheld computers – Media Equation – Objective performance – Politeness – Subjective attitudes;

D O I：

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中图分类号：

学科分类号：

摘要：

The Media Equation asserts that people treat and behave towards computers in much the same way as towards other people, for example regarding politeness. We report the results of a study investigating the validity of the Media Equation for PDAs and smart phones. Twenty-five users each performed seven tasks with one of four PDAs or a smart phone. None of the users had any prior experience with a PDA. Contrary to the postulations of the Media Equation, the number of “likes” decreased and number of “dislikes” increased in the computer present condition. Previous objective performance when interacting with a palm computer appears to account for subjective attitudes much more than computer absence/presence. It appears that degree of politeness might be performance-level dependent but this has to be reinvestigated before more firm conclusions can be drawn.

引用

页码：87 / 96

页数：9