Gender Differences in Responding to Conflict in the Workplace: Evidence from a Large Sample of Working Adults

This investigation tested for gender effects in conflict behaviors by examining the ratings made by the bosses, peers, and subordinates of over 2,000 working adults participating in leadership development programs conducted in the U.S.; the effects of two confounding factors—age and organizational status—were controlled in all analyses. Consistent with predictions derived from a gender role analysis, women were rated as significantly more likely to engage in almost every constructive behavior. Also as predicted, men were rated as more likely to engage in active destructive behaviors. Rater gender had no effect for peers and subordinates, but female bosses made more positive ratings of targets than male bosses. In general, bosses rated targets somewhat higher on passive responses.