Heterogeneous two-server queueing system with reverse balking and reneging

被引：18

作者：

Bouchentouf A.A. ^{[1
]}

Messabihi A. ^{[2
]}

机构：

[1] Department of Mathematics, Mathematics Laboratory, Djillali Liabes University of Sidi Bel Abbes, B. P. 89, Sidi Bel Abbès

[2] Department of Mathematics, University Center of Ain Temouchent, Ain Temouchent

来源：

OPSEARCH | 2018年 / 55卷 / 2期

关键词：

Bernoulli feedback; Heterogeneity; Markovian model; Queueing systems; Reneging; Reverse balking;

D O I：

10.1007/s12597-017-0319-4

中图分类号：

学科分类号：

摘要：

This paper presents an analysis of heterogeneous two-server queueing system with feedback, reverse balking, reneging and retention of reneged customers. The steady-state solution of the model is obtained and different measures of effectiveness are derived. Economic analysis of the model is performed studying the impact of balking probability and retention probability on the total expected profit of the system. © 2017, Operational Research Society of India.

引用

页码：251 / 267

页数：16

共 29 条

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