At ambient temperature the plastic flow shown by metallic glasses is localized into shear bands1,2. This localization and the liquid-like features seen on fracture surfaces are consistent with shear softening in the bands. The extent to which this softening is a result of local heating has remained controversial, with estimates of the local temperature rise ranging from less than 0.1 kelvin to a few thousand kelvin3,4,5,6,7,8,9,10,11. Here we present a new experimental method based on a fusible coating, which shows that the temperature rise, over a few nanoseconds, can be as high as a few thousand kelvin; nevertheless, the temperature rise does not seem to control the shear-band thickness. It is important to understand the mechanisms of shear banding and associated softening because these are the principal factors limiting structural applications of bulk metallic glasses, which have some attractive mechanical properties such as high yield strength12,13.