Issues management as a corporate activity lies at the heart of reputation management, public affairs, and corporate communication. Yet its dual position as a professional field and a topic of scientific study is highly fragile. From the practitioner side, the legitimacy of issues management is under constant attack by both stakeholder groups and skeptic public affairs officials. From the academic side, the community of researchers with an interest in issues management is frighteningly small and widely dispersed over business and journalism schools on several continents. To make the case for the preservation of issues management as a significant managerial task, this paper proposes three future directions for research and practice: (1) infusing orthodox issues life cycle research with theories from other social sciences; (2) seeking cross-fertilization with research in the stakeholder management tradition; and (3) integrating issues management research more strongly with the burgeoning literature on the management of corporate reputation.
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Kings Coll London, Kings Business Sch, Mkt, London, EnglandKings Coll London, Kings Business Sch, Mkt, London, England
West, Douglas
Koslow, Scott
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Macquarie Univ, Fac Business & Econ, Dept Mkt & Management, Business Mkt, N Ryde, NSW, AustraliaKings Coll London, Kings Business Sch, Mkt, London, England
Koslow, Scott
Kilgour, Mark
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Univ Waikato, Waikato Management Sch, Dept Mkt, Mkt, Hamilton, New ZealandKings Coll London, Kings Business Sch, Mkt, London, England
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Univ Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia
Univ South Australia, Business Unit, Adelaide, AustraliaUniv Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia
Saeed, Muhammad Rashid
Khan, Huda
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Univ Aberdeen, Africa Asia Ctr Sustainabil Res, Business Sch, Aberdeen, Scotland
Univ Vaasa, InnoLab, Vaasa, FinlandUniv Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia
Khan, Huda
Lee, Richard
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Univ South Australia, Business Unit, Adelaide, AustraliaUniv Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia
Lee, Richard
Lockshin, Larry
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Univ South Australia, Business Unit, Adelaide, AustraliaUniv Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia
Lockshin, Larry
Bellman, Steven
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Univ South Australia, Business Unit, Adelaide, AustraliaUniv Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia
Bellman, Steven
Cohen, Justin
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Univ South Australia, Ehrenberg Bass Inst Mkt Sci, Business Unit, Adelaide, AustraliaUniv Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia
Cohen, Justin
Yang, Song
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Univ South Australia, Business Unit, Adelaide, AustraliaUniv Queensland, UQ Business Sch, Mkt Discipline, Brisbane, Qld, Australia