Agents in E-Commerce: State of the Art

被引：22

作者：

He, Minghua ^{[1
]}

Leung, Ho-fung ^{[1
]}

机构：

[1] Department of Computer Science and Engineering, Chinese University of Hong Kong, Hong Kong

来源：

Knowledge and Information Systems | 2002年 / 4卷 / 03期

关键词：

Data mining - Intelligent agents - Mobile commerce - Supply chain management;

D O I：

10.1007/s101150200007

中图分类号：

学科分类号：

摘要：

This paper surveys the state of the art of agent-mediated electronic commerce (e-commerce), especially in business-to-consumer (B2C) e-commerce and business-to-business (B2B) e-commerce. From the consumer buying behaviour perspective, the roles of agents in B2C e-commerce are: product brokering, merchant brokering, and negotiation. The applications of agents in B2B e-commerce are mainly in supply chain management. Mobile agents, evolutionary agents, and data-mining agents are some special techniques which can be applied in agent-mediated e-commerce. In addition, some technologies for implementation are briefly reviewed. Finally, we conclude this paper by discussions on the future directions of agent-mediated e-commerce. © 2002, Springer-Verlag London Limited.

引用

页码：257 / 282

页数：25