Developing Iranian primary health care quality framework: a national study

[1] Baltussen R(2002)Perceived quality of care of primary health care services in Burkina Faso Health Policy Plan 17 42-48

[2] Yé Y(2015)Quality of care in primary health care settings in the eastern Mediterranean region: a systematic review of the literature Int J Qual Health Care 27 79-88

[3] Haddad S(1994)Service quality: concepts and models Int J Qual Reliab Manag 11 43-66

[4] Sauerborn RS(2006)An integrated framework for quality in education: application of quality function deployment, interpretive structural modelling and path analysis Total Qual Manag Bus Excell 17 265-285

[5] Saleh S(2015)Quality of primary health Services in the Clinics of Shomal health Center of Tehran Community Dent Health 1 54-61

[6] Alameddine M(2016)Iranian public trust in health services: evidence from Tabriz, Islamic Republic of Iran/Confiance du public iranien dans les services de santé: données recueillies à Tabriz (République islamique d’Iran) East Mediterr Health J 22 713-299

[7] Mourad Y(2000)A study of patients’ expectations and satisfaction in Singapore hospitals Int J Health Care Qual Assur 13 290-13

[8] Natafgi N(2009)Quality in primary health care: a multidimensional approach to complexity BMJ 338 b1242-173

[9] Ghobadian A(2006)A conceptual framework for the OECD health care quality indicators project Int J Qual Health Care 18 5-106

[10] Speller S(2010)The European primary care monitor: structure, process and outcome indicators BMC Fam Pract 11 81-364

[1] Baltussen R(2002)Perceived quality of care of primary health care services in Burkina Faso Health Policy Plan 17 42-48

[2] Yé Y(2015)Quality of care in primary health care settings in the eastern Mediterranean region: a systematic review of the literature Int J Qual Health Care 27 79-88

[3] Haddad S(1994)Service quality: concepts and models Int J Qual Reliab Manag 11 43-66

[4] Sauerborn RS(2006)An integrated framework for quality in education: application of quality function deployment, interpretive structural modelling and path analysis Total Qual Manag Bus Excell 17 265-285

[5] Saleh S(2015)Quality of primary health Services in the Clinics of Shomal health Center of Tehran Community Dent Health 1 54-61

[6] Alameddine M(2016)Iranian public trust in health services: evidence from Tabriz, Islamic Republic of Iran/Confiance du public iranien dans les services de santé: données recueillies à Tabriz (République islamique d’Iran) East Mediterr Health J 22 713-299

[7] Mourad Y(2000)A study of patients’ expectations and satisfaction in Singapore hospitals Int J Health Care Qual Assur 13 290-13

[8] Natafgi N(2009)Quality in primary health care: a multidimensional approach to complexity BMJ 338 b1242-173

[9] Ghobadian A(2006)A conceptual framework for the OECD health care quality indicators project Int J Qual Health Care 18 5-106

[10] Speller S(2010)The European primary care monitor: structure, process and outcome indicators BMC Fam Pract 11 81-364