Computer-Aided Customer Interface for Rapid Product Development

被引：0

作者：

Y.L. Tu

R.Y.K. Fung

J. F. Tang

J. J. Kam

机构：

[1] University of Calgary,Department of Mechanical and Manufacturing Engineering

[2] City University of Hong Kong,Department of Manufacturing Engineering and Engineering Management

[3] Northeastern University (NEU),Department of Systems Engineering, School of Information Science and Engineering

[4] University of Canterbury,Department of Mechanical Engineering

来源：

The International Journal of Advanced Manufacturing Technology | 2003年 / 21卷

关键词：

Customer interface; Knowledge base; Linear programming; Quality Function Deployment (or QFD); rapid product development;

D O I：

暂无

中图分类号：

学科分类号：

摘要：

This paper reports on a collaboratively developed user interface. The user interface has been coded as a Microsoft Windows-based and user-friendly computer software system using the Quality Function Deployment (QFD) method and linear programming technique. By using the user interface, a product development team can rapidly specify a product to meet customer requirements and needs, and optimally allocate the team members’ time to achieve the various technical features of the defined product so that maximum overall customer satisfaction is achieved. This paper uses an industrial case to illustrate the basic principles behind the user interface and the industrial implementation results are discussed.

引用

页码：743 / 753

页数：10