The relationship between strategic type and new service development competence: a study of Chinese knowledge intensive business services

被引：0
|
作者：
Shunzhong Liu
机构：
[1] Central China Normal University,School of Economics and Management
来源：
Service Business | 2012年 / 6卷
关键词：
Strategic management; Operation management; New service development competence; Knowledge intensive business services; Strategic type;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
Using the strategic orientation concept of Miles and Snow, the present study aims to test if differences in levels of new service development (NSD) competence exist between prospectors, analyzers, defenders, and reactors. Results from 192 Chinese knowledge intensive business service firms indicate that NSD competence varies in the relation to the firm’s strategic orientation. Prospectors and defenders have higher NSD competence than analyzers. Reactors have lower new service development competence than prospectors, defenders, and analyzers.
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页码：157 / 175
页数：18
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