System thinking in single- and double-loop learning on the perceptions of improving ships’ repair performance

被引：3
作者：
Al-Raqadi A.M.S. [1 ,2 ]
Abdul Rahim A. [1 ]
Masrom M. [1 ]
Al-Riyami B.S.N. [3 ]
机构：
[1] The University of Technology Malaysia (UTM), Razak School of Engineering and Advanced Technology, Level 17, Menara Razak, Jalan Semarak Off Jalan Maktab, Kuala Lampur
[2] P.O. Box – 38, Muscat
[3] Royal Navy of Oman, Engineering and Logistics Support, P.O. Box – 723, Muscat
来源：
International Journal of System Assurance Engineering and Management | 2016年 / 7卷 / Suppl 1期
关键词：
Competencies; Knowledge; Metaphor; Performance; Single- and double-loop learning (SLL&DLL); System engineering methodology (SEM); System thinking and creative problem solving (ST&CPS);
D O I：
10.1007/s13198-015-0353-7
中图分类号：
学科分类号：
摘要：
System thinking (ST) and creative problem solving (CPS) processes are needed to solve problems. The purpose of this research is to emphasise the need for behavioural and transformational problem solving techniques, using a ST approach to improve performance. This research used a modified instrument encompassing single-loop learning (SLL) and double-loops learning (DLL), tied directly to the pedagogy of problem-based learning. The correlation and regression were used to analyze the ‘mindsets/opinions’ of the employees on the perceptions of future improvement. The statistical results were positively related and contributed to the performance. The finding of this research proposed the application of a system engineering methodology (SEM) and ST&CPS framework as a contribution in SLL and DLL to solve problems. The results were compared with the literature. © 2015, The Society for Reliability Engineering, Quality and Operations Management (SREQOM), India and The Division of Operation and Maintenance, Lulea University of Technology, Sweden.
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页码：126 / 142
页数：16
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