Difficult medical encounters and job satisfaction - results of a cross sectional study with general practitioners in Germany

[1] Hahn SR(1996)The difficult patient: prevalence, psychopathology, and functional impairment J Gen Intern Med 11 1-8

[2] Kroenke K(2011)A cohort study assessing difficult patient encounters in a walk-in primary care clinic, predictors and outcomes J Gen Intern Med 26 588-594

[3] Spitzer RL(2013)Managing difficult encounters: understanding physician, patient, and situational factors Am Fam Physician 87 419-425

[4] Brody D(2005)Management of the difficult patient Am Fam Physician 72 2063-2068

[5] Williams JB(2005)Difficult patients or difficult encounters QJM 98 542-543

[6] Linzer M(2014)Panel workload assessment in US primary care: accounting for non-face-to-face panel management activities J Am Board Fam Med 27 530-537

[7] Hinchey SA(2009)Burden of difficult encounters in primary care: data from the minimizing error, maximizing outcomes study Arch Intern Med 169 410-414

[8] Jackson JL(2013)Does a higher frequency of difficult patient encounters lead to lower quality care? J Fam Pract 62 24-29

[9] Cannarella Lorenzetti R(2009)Physician wellness: a missing quality indicator Lancet 374 1714-1721

[10] Jaques M(2007)The strengthening the reporting of observational studies in epidemiology (STROBE) statement: guidelines for reporting observational studies Ann Intern Med 147 573-577

[1] Hahn SR(1996)The difficult patient: prevalence, psychopathology, and functional impairment J Gen Intern Med 11 1-8

[2] Kroenke K(2011)A cohort study assessing difficult patient encounters in a walk-in primary care clinic, predictors and outcomes J Gen Intern Med 26 588-594

[3] Spitzer RL(2013)Managing difficult encounters: understanding physician, patient, and situational factors Am Fam Physician 87 419-425

[4] Brody D(2005)Management of the difficult patient Am Fam Physician 72 2063-2068

[5] Williams JB(2005)Difficult patients or difficult encounters QJM 98 542-543

[6] Linzer M(2014)Panel workload assessment in US primary care: accounting for non-face-to-face panel management activities J Am Board Fam Med 27 530-537

[7] Hinchey SA(2009)Burden of difficult encounters in primary care: data from the minimizing error, maximizing outcomes study Arch Intern Med 169 410-414

[8] Jackson JL(2013)Does a higher frequency of difficult patient encounters lead to lower quality care? J Fam Pract 62 24-29

[9] Cannarella Lorenzetti R(2009)Physician wellness: a missing quality indicator Lancet 374 1714-1721

[10] Jaques M(2007)The strengthening the reporting of observational studies in epidemiology (STROBE) statement: guidelines for reporting observational studies Ann Intern Med 147 573-577