The Role of the Chaplain as a Patient Navigator and Advocate for Patients in the Intensive Care Unit: One Academic Medical Center’s Experience

被引：0
作者：
Paula Teague
Susan Kraeuter
Sarah York
Wayman Scott
Muhammad M. Furqan
Sammy Zakaria
机构：
[1] Johns Hopkins University,Department of Spiritual Care and Chaplaincy
[2] Johns Hopkins Bayview Medical Center,Department of Medicine
[3] Johns Hopkins University School of Medicine,Department of Pastoral Counseling
[4] Johns Hopkins University School of Nursing,Department of Cardiovascular Medicine, Heart and Vascular Institute
[5] Loyola University Maryland,undefined
[6] Cleveland Clinic,undefined
来源：
Journal of Religion and Health | 2019年 / 58卷
关键词：
Patient-centered care; Patient navigation; Patient advocacy; Chaplain; Spiritual care; Intensive care;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
Effective communication between intensive care unit (ICU) staff, and patients and their families, can help increase understanding, trust, and goals-of-care decisions. Many strategies focus on enhancing communication by increasing family meetings or adding patient navigators. In our ICU, we implemented both strategies, uniquely appointing a chaplain for the patient navigator role. We then surveyed ICU staff on their perceptions of the chaplain/patient navigator, which yielded several valuable insights. Although all staff supported a strong chaplaincy presence, many had concerns about the dual chaplain/patient navigator role. Based on our mixed results, we encourage further exploration to optimize the chaplain role in the ICU.
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收藏
页码：1833 / 1846
页数：13
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