Burnout and Self-Reported Quality of Care in Community Mental Health

被引:0
作者
Michelle P. Salyers
Sadaaki Fukui
Angela L. Rollins
Ruth Firmin
Timothy Gearhart
James P. Noll
Stacy Williams
C. J. Davis
机构
[1] Indiana University Purdue University Indianapolis (IUPUI),Department of Psychology
[2] ACT Center of Indiana,Office of Mental Health Research and Training
[3] The University of Kansas School of Social Welfare,undefined
[4] VA HSR&D Center On Implementing Evidence-based Practice,undefined
[5] Roudebush VAMC,undefined
[6] Four County Counseling Center,undefined
来源
Administration and Policy in Mental Health and Mental Health Services Research | 2015年 / 42卷
关键词
Burnout; Quality of care; Community mental health;
D O I
暂无
中图分类号
学科分类号
摘要
Staff burnout is widely believed to be problematic in mental healthcare, but few studies have linked burnout directly with quality of care. The purpose of this study was to examine the relationship between burnout and a newly developed scale for quality of care in a sample of community mental health workers (N = 113). The Self-Reported Quality of Care scale had three distinct factors (Client-Centered Care, General Work Conscientiousness, and Low Errors), with good internal consistency. Burnout, particularly personal accomplishment, and to a lesser extent depersonalization, were predictive of overall self-rated Quality of Care, over and above background variables.
引用
收藏
页码:61 / 69
页数:8
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