Waiting time approximation in multi-class queueing systems with multiple types of class-dependent interruptions

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作者
Özgecan S. Ulusçu
Tayfur Altiok
机构
[1] Rutgers University,CAIT/DIMACS Laboratory for Port Security, Department of Industrial & Systems Engineering
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关键词
Multi-class queues; Class dependent failures; General service times; Down times;
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摘要
We consider a single-server queue subject to class-dependent interruptions motivated by vessel queueing at entrances of waterways. Two classes of customers and k types of possibly simultaneous and class-dependent service interruptions are considered. We have employed service completion time analysis and proposed approximations to obtain the expected waiting time of a customer (vessel) in the queue.
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页码:185 / 195
页数:10
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