Civility in Health Care: A Moral Imperative

被引：0
作者：
Joel M. Geiderman
John C. Moskop
Catherine A. Marco
Raquel M. Schears
Arthur R. Derse
机构：
[1] Cedars-Sinai Medical Center,Ruth and Harry Roman Emergency Department, Department of Emergency Medicine
[2] Wake Forest University School of Medicine,Department of Internal Medicine, Medical Center Blvd
[3] Penn State College of Medicine,Department of Emergency Medicine, Penn State Health – Milton S. Hershey Medical Center,
[4] University of Central Florida,Department of Emergency Medicine, College of Medicine
[5] Kern Institute for the Transformation of Medical Education,Department of Emergency Medicine, Center for Bioethics and Medical Humanities, Medical College of Wisconsin
[6] Wake Forest University School of Medicine,General Internal Medicine
[7] Medical Center Boulevard Winston-Salem,undefined
来源：
HEC Forum | 2024年 / 36卷
关键词：
Civility; Disruptive Behavior; Professionalism; Violence; Codes of Conduct; Conflict Resolution; Ethics;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
Civility is an essential feature of health care, as it is in so many other areas of human interaction. The article examines the meaning of civility, reviews its origins, and provides reasons for its moral significance in health care. It describes common types of uncivil behavior by health care professionals, patients, and visitors in hospitals and other health care settings, and it suggests strategies to prevent and respond to uncivil behavior, including institutional codes of conduct and disciplinary procedures. The article concludes that uncivil behavior toward health care professionals, patients, and others subverts the moral goals of health care and is therefore unacceptable. Civility is a basic professional duty that health care professionals should embrace, model, and teach.
引用
收藏
页码：245 / 257
页数：12
相关论文
共 76 条
[1]  
Auckley D(2008)When the patient-physician relationship is broken Virtual Mentor 10 548-552
[2]  
Bradley V(2015)Sticks and stones: investigating rude, dismissive and aggressive communication between doctors Clinical Medicine 15 541-545
[3]  
Liddle S(2000)The virtue of civility Philosophy and Public Affairs 29 251-275
[4]  
Shaw R(2019)Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility Nurse Educator 44 64-68
[5]  
Savage E(2017)Promoting civility in the OR: an ethical imperative AORN Journal 105 60-66
[6]  
Rabbitts R(2018)Policy to foster civility and support a healthy academic work environment Journal of Nursing Education 57 325-331
[7]  
Calhoun C(1997)Conflict resolution and distress alleviation in monkeys and apes Annals of the New York Academy of Sciences 807 317-328
[8]  
Clark CM(2019)Fighting incivility in the workplace for women and for all workers: the challenge of primary prevention Frontiers in Psychology 10 1805-86
[9]  
Clark CM(2001)When it’s hard to please everybody: etiquette setting ethics when you disagree with a colleague Pain Medicine 2 83-373
[10]  
Kenski D(2017)Interventions for prevention of bullying in the workplace Cochrane Database of Systematic Reviews Issue 15 1-871
12345678