Investigating the effect of pharmaceutical logistics service performance on customer satisfaction: a two-step approach with structural equation modeling

被引:0
|
作者
Tafesse Gizaw
Mekonnen Bogale
Tadesse Gudeta
机构
[1] Jimma University,College of Business and Economics
[2] Jimma University,School of Pharmacy, Faculty of Health Sciences
关键词
Pharmaceutical logistics service; Customer satisfaction; Structural Equation Modelling; Public health facilities; Ethiopian Pharmaceutical Supply Agency;
D O I
暂无
中图分类号
学科分类号
摘要
引用
收藏
相关论文
共 48 条
  • [21] Impact of Tourism Satisfaction and Service Quality on Destination Loyalty: A Structural Equation Modeling Approach concerning China Resort Hotels
    Hussain, Abid
    Li, Mingxing
    Kanwel, Shahida
    Asif, Muhammad
    Jameel, Arif
    Hwang, Jinsoo
    SUSTAINABILITY, 2023, 15 (09)
  • [22] Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach
    Fadaie, Nasrin
    Lakbala, Parvin
    Ghanbarnejad, Amin
    HEALTH SCIENCE REPORTS, 2023, 6 (09)
  • [23] Understanding and predicting the dissemination of scientific papers on social media: a two-step simultaneous equation modeling–artificial neural network approach
    Yaxue Ma
    Zhichao Ba
    Yuxiang Zhao
    Jin Mao
    Gang Li
    Scientometrics, 2021, 126 : 7051 - 7085
  • [24] Mobile banking service quality and continuance intention: mediating role of satisfaction: a two-stage structural equation modeling-artificial neural network approach
    Pokhrel, Laxman
    Anup, K. C.
    INTERNATIONAL JOURNAL OF BANK MARKETING, 2024, 42 (03) : 389 - 413
  • [25] Investigating the Effect of Implementing the Lean Six Sigma on Organizational Performance Based on the Mediating Role of Strategic Knowledge Management with Structural Equation Modeling Approach
    Aramoon, Vahid
    Aramoon, Erfan
    Bazrkar, Ardeshir
    NAVUS-REVISTA DE GESTAO E TECNOLOGIA, 2020, 10
  • [26] Factors Affecting Customer Satisfaction among Filipinos in Online Grab Delivery during COVID-19 Pandemic: A Structural Equation Modeling Approach
    Belmonte, Zachariah John
    Jalbuna, Via Nicole
    Deligos, Jeddalyn
    Viray, Jhena Alliah
    2021 62ND INTERNATIONAL SCIENTIFIC CONFERENCE ON INFORMATION TECHNOLOGY AND MANAGEMENT SCIENCE OF RIGA TECHNICAL UNIVERSITY (ITMS), 2021,
  • [27] How Much Emotional Intelligence Effect on Health Centers Performance? A Structural Equation Modeling Approach
    Gharaee, Hojat
    Jahanian, Razieh
    Hamidi, Yadollah
    Soltanian, Ali Reza
    Pahlavian, Heidari
    Erfani, Hossein
    JOURNAL OF RESEARCH IN HEALTH SCIENCES, 2019, 19 (03)
  • [28] Understanding and predicting the dissemination of scientific papers on social media: a two-step simultaneous equation modeling-artificial neural network approach
    Ma, Yaxue
    Ba, Zhichao
    Zhao, Yuxiang
    Mao, Jin
    Li, Gang
    SCIENTOMETRICS, 2021, 126 (08) : 7051 - 7085
  • [29] The Effect of Self-efficacy and Course Design Quality on Students' Satisfaction with Online Courses: A Structural Equation Modeling Approach
    Alshammari, Sultan Hammad
    Almankory, Abdullah Zaid
    Alshammari, Mohammed Habib
    INTERNATIONAL JOURNAL OF TECHNOLOGY IN EDUCATION, 2023, 6 (03): : 475 - 487
  • [30] The Effect of Green Intellectual Capital on Green Performance in the Spanish Wine Industry: A Structural Equation Modeling Approach
    Marco-Lajara, Bartolome
    Zaragoza-Saez, Patrocinio
    Martinez-Falco, Javier
    Ruiz-Fernandez, Lorena
    COMPLEXITY, 2022, 2022