Investigating the effect of pharmaceutical logistics service performance on customer satisfaction: a two-step approach with structural equation modeling

被引：0

作者：

Tafesse Gizaw

Mekonnen Bogale

Tadesse Gudeta

机构：

[1] Jimma University,College of Business and Economics

[2] Jimma University,School of Pharmacy, Faculty of Health Sciences

来源：

Journal of Pharmaceutical Policy and Practice | / 14卷

关键词：

Pharmaceutical logistics service; Customer satisfaction; Structural Equation Modelling; Public health facilities; Ethiopian Pharmaceutical Supply Agency;

D O I：

暂无

中图分类号：

学科分类号：

摘要：

引用

共 48 条

[1] Investigating the effect of pharmaceutical logistics service performance on customer satisfaction: a two-step approach with structural equation modeling
Gizaw, Tafesse
Bogale, Mekonnen
Gudeta, Tadesse
JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE, 2021, 14 (01)
[2] Relationships between service quality and customer satisfaction in rail freight transportation: A structural equation modeling approach
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[3] Performance of E-Banking and the Mediating Effect of Customer Satisfaction: A Structural Equation Model Approach
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[4] SERVICE QUALITY SATISFACTION OF PUBLIC BUS SERVICE: A STRUCTURAL EQUATION MODELING APPROACH
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[7] Measuring customer satisfaction of FM service in housing sector A structural equation model approach
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[8] Passenger satisfaction with airline service quality in Malaysia: A structural equation modeling approach
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RESEARCH IN TRANSPORTATION BUSINESS AND MANAGEMENT, 2014, 10 : 26 - 32
[9] Determinants of customer satisfaction in a B2B IT context - A structural equation modeling approach
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[10] Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector An application of structural equation model
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