Supporting decision-making processes on blended learning in higher education: literature and good practices review

This article seeks to support decision-making processes in higher education institutions interested in using blended learning (from now on bLearning) as a complement to other learning ecologies. It explores factors that could influence an institution’s decision to implement bLearning and addresses questions that should be answered in this regard. It aims to serve as a framework to strategic and tactical decisions around bLearning as a complement to other learning modalities. Questions aimed at supporting the construction of multidimensional bLearning environments that transform educational practices are raised around themes requiring critical analysis to materialize the bLearning implementation strategy: educational, operational and business models. This work concludes with an analysis of how to achieve the institutional transformation process, including how to articulate the bLearning modality with existing pedagogical approaches such that bLearning innovations become institutionalized and sustainable.