Examining medical decision making from a marketing perspective

被引:1
|
作者
Kahn B.E. [1 ]
Greenleaf E. [2 ]
Irwin J.R. [2 ]
Isen A.M. [3 ]
Levin I.P. [4 ]
Luce M.F. [5 ]
Pontes M.C.F. [6 ]
Shanteau J. [7 ]
Vanhuele M. [8 ]
Young M.J. [9 ]
机构
[1] Marketing Department, Wharton School, University of Pennsylvania, Philadelphia
关键词
Decision-making; Framing; Health care; Involvement; Stress;
D O I
10.1023/A:1007979923514
中图分类号
学科分类号
摘要
This paper explores how consideration of the medical context can add new elements to marketing thought. Differences between the medical context and other consumer contexts are reviewed. The effects that the medical context has on the way traditional constructs such as involvement, affect and stress, uncertainty and satisfaction affect choice are discussed. Finally, emerging research in medical contexts where future discoveries could enhance consumer choice theory are presented.
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页码:361 / 375
页数:14
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