Job Satisfaction and Burnout Among VA and Community Mental Health Workers

被引:32
作者
Salyers, Michelle P. [1 ,2 ,3 ,4 ,5 ]
Rollins, Angela L. [1 ,2 ,4 ,5 ]
Kelly, Yu-Fan [6 ]
Lysaker, Paul H. [2 ,7 ]
Williams, Jane R. [4 ,5 ]
机构
[1] VA HSR&D Ctr Implementing Evidence Based Practice, Indianapolis, IN USA
[2] Roudebush VA Med Ctr VAMC, Indianapolis, IN USA
[3] Regenstrief Inst Inc, Indianapolis, IN USA
[4] ACT Ctr Indiana, Indianapolis, IN USA
[5] Indiana Univ Purdue Univ, Dept Psychol, Indianapolis, IN 46205 USA
[6] Oklahoma City VAMC, Oklahoma City, OK USA
[7] Indiana Univ Sch Med, Dept Psychiat, Indianapolis, IN USA
关键词
Staff; Job satisfaction; Burnout; Community mental health; STRESS; IRAQ; AFGHANISTAN; SYMPTOMS; TRENDS; CARE;
D O I
10.1007/s10488-011-0375-7
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Building on two independent studies, we compared burnout and job satisfaction of 66 VA staff and 86 community mental health center staff in the same city. VA staff reported significantly greater job satisfaction and accomplishment, less emotional exhaustion and lower likelihood of leaving their job. Sources of work satisfaction were similar (primarily working with clients, helping/witnessing change). VA staff reported fewer challenges with job-related aspects (e.g. flexibility, pay) but more challenges with administration. Community mental health administrators and policymakers may need to address job-related concerns (e.g. pay) whereas VA administrators may focus on reducing, and helping workers navigate, administrative policies.
引用
收藏
页码:69 / 75
页数:7
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