The Conflict Between Ethics and Business in Community Pharmacy: What About Patient Counseling?

被引:0
作者
David B. Resnik
Paul L. Ranelli
Susan P. Resnik
机构
[1] East Carolina University,Department of Medical Humanities, 2S
[2] University of Wyoming,17 Brody, School of Medicine
来源
Journal of Business Ethics | 2000年 / 28卷
关键词
business objectives; community pharmacy; ethics; managed care; moral education; moral persuasion; OBRA '90; patient counseling;
D O I
暂无
中图分类号
学科分类号
摘要
Patient counseling is a cornerstone of ethical pharmacy practice and high quality pharmaceutical care. Counseling promotes patient compliance with prescription regimens and prevents dangerous drug interactions and medication errors. Counseling also promotes informed consent and protects pharmacists against legal risks. However, economic, social, and technological changes in pharmacy practice often force community pharmacists to choose between their professional obligations to counsel patients and business objectives. State and federal legislatures have enacted laws that require pharmacists to counsel patients, but these laws have had mixed results. This essay argues that community pharmacy's patient counseling conundrum can be solved through additional moral education and moral persuasion, not through additional legal mandates.
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页码:179 / 186
页数:7
相关论文
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