The Mediating Role of Moral Elevation in Cause-Related Marketing: A Moral Psychological Perspective

被引:0
|
作者
Ling Zheng
Yunxia Zhu
Ruochen Jiang
机构
[1] Soochow University,Dongwu Business School
[2] Shanghai University of Finance and Economics,School of International Business Administration
[3] University of Queensland,Business School, Faculty of Business, Economics and Law
[4] Shanghai University of Finance and Economics,Institute of Shanghai Development
来源
Journal of Business Ethics | 2019年 / 156卷
关键词
Cause-related marketing; Cause acuteness; Moral elevation; Consumer attitudes; Product-cause fit; Information transparency;
D O I
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中图分类号
学科分类号
摘要
With the high frequency and intensity of worldwide disasters, cause-related marketing campaigns with sudden disasters are becoming increasingly popular. However, little is known about whether and how cause acuteness may influence consumer attitudes. This research aims to extend this research area through investigating the relationship between cause acuteness and consumer attitudes toward the product, as well as its underlying mechanism and boundary conditions. Based on a moral psychology perspective, we propose a theoretical model focusing on the mediating role of moral elevation in influencing consumer attitudes. This model also incorporates product-cause fit and information transparency as moderators underpinning necessary conditions that are likely to lead to positive consumer attitudes. Four empirical studies were conducted to test our model. Our research results reveal that consumers have more positive attitudes toward the product associated with a sudden disaster than with an ongoing tragedy. Furthermore, the positive effect of cause acuteness on consumer attitudes is mediated by enhanced moral elevation, which occurs under the conditions of high product-cause fit and high information transparency.
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页码:439 / 454
页数:15
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