Communication Skills Training for Physicians Improves Patient Satisfaction

被引:0
作者
Adrienne Boissy
Amy K. Windover
Dan Bokar
Matthew Karafa
Katie Neuendorf
Richard M. Frankel
James Merlino
Michael B. Rothberg
机构
[1] Cleveland Clinic,Office of Patient Experience, Center for Excellence in Healthcare Communication
[2] Cleveland Clinic,Quantitative Health Sciences
[3] Indiana University School of Medicine,Center for Value
[4] Press Ganey Associates,Based Care Research, Medicine Institute
[5] Inc.,undefined
[6] Cleveland Clinic,undefined
来源
Journal of General Internal Medicine | 2016年 / 31卷
关键词
communication; patient experience; patient satisfaction; CGCAHPS; HCAHPS; burnout; empathy; physician;
D O I
暂无
中图分类号
学科分类号
摘要
引用
收藏
页码:755 / 761
页数:6
相关论文
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