Sustainable Applications of Smart-Government Services: A Model to Understand Smart-Government Adoption

被引：27

作者：

Althunibat, Ahmad ^{[1
]}

Binsawad, Muhammad ^{[2
]}

Almaiah, Mohammed Amin ^{[3
]}

Almomani, Omar ^{[4
]}

Alsaaidah, Adeeb ^{[4
]}

Al-Rahmi, Waleed ^{[5
]}

Seliaman, Mohamed Elhassan ^{[3
]}

机构：

[1] Al Zaytoonah Univ Jordan, Fac Sci & Informat Technol, Dept Software Engn, Amman 11733, Jordan

[2] King Abdulaziz Univ, Fac Comp & Informat Technol, Jeddah 21589, Saudi Arabia

[3] King Faisal Univ, Coll Comp Sci & Informat Technol, Al Hasa 31982, Saudi Arabia

[4] World Islamic Sci & Educ Univ, Comp Network & Informat Syst Dept, Amman 11947, Jordan

[5] Univ Teknol Malaysia, Dept Informat Syst, Johor Baharu 81310, Malaysia

来源：

SUSTAINABILITY | 2021年 / 13卷 / 06期

关键词：

smart-government applications; sustainability; adoption; smart services; MOBILE LEARNING-SYSTEM; USERS PERSPECTIVES; SOCIAL MEDIA; TECHNOLOGY; ACCEPTANCE; QUALITY; USAGE; DETERMINANTS; PERFORMANCE; INTENTION;

D O I：

10.3390/su13063028

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

Despite the fact that several studies have been conducted to study the adoption of smart-government services, little consideration has been paid to exploring the main factors that influence the adoption of smart-government services at the three main stages of smart-government services (the static, interaction, and transaction stages). Based on the results of this study, each of these three stages has different requirements in terms of system compatibility, security, information quality, awareness, perceived functional benefit, self-efficacy, perceived image, perceived uncertainty, availability of resources, and perceived trust. In addition, the results demonstrate that the requirements and perceptions of users towards the adoption and use of smart-government services in the three stages significantly differ. This study makes a unique contribution to the existing research by examining the perceptions and needs of consumers, in terms of adoption throughout the three stages.

引用

页数：28

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