The concept of information overload: A review of literature from organization science, accounting, marketing, MIS, and related disciplines

被引：1001

作者：

Eppler, MJ ^{[1
]}

Mengis, J ^{[1
]}

机构：

[1] Univ Lugano, Inst Corp Commun, CH-6900 Lugano, Switzerland

来源：

INFORMATION SOCIETY | 2004年 / 20卷 / 05期

关键词：

information explosion; information management strategies; information overload; information processing; information skills; information technology;

D O I：

10.1080/01972240490507974

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Based on literature from the domains of organization science, marketing, accounting, and management information systems, this review article examines the theoretical basis of the information overload discourse and presents an overview of the main definitions, situations, causes, effects, and countermeasures. It analyzes the contributions from the last 30 years to consolidate the existing research in a conceptual framework and to identify future research directions.

引用

页码：325 / 344

页数：20

共 92 条

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