A MOBILE DECISION SUPPORT SYSTEM IN MOBILE-COMMERCE ACTIVITIES

被引:0
作者
Perez, I. J. [1 ]
Herrera-Viedma, E. [1 ]
Alonso, S.
Cabrerizo, F. J.
机构
[1] Univ Granada, Dept Comp Sci & Artificial Intelligence, E-18071 Granada, Spain
来源
INTELLIGENT DECISION MAKING SYSTEMS, VOL. 2 | 2010年
关键词
Group decision making; mobile commerce; decision support system; linguistic approach; web; 2; 0; social network;
D O I
10.1142/9789814295062_0046
中图分类号
C93 [管理学]; O22 [运筹学];
学科分类号
070105 ; 12 ; 1201 ; 1202 ; 120202 ;
摘要
Web 2 0 technologies provide rich and lightweight online tools that let users contribute with new data. They can associate in social networks, share ideas and information and collaborate together for many kind of reasons, obtaining a community's "collective intelligence". We propose to compute this collective Intelligence with a Mobile Decision Support System (MDSS) to aggregate recommendations and use this collective advice to improve the customer satisfaction in decision making situations related with the m-commerce activities
引用
收藏
页码:293 / 298
页数:6
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