Personalization as a means to improve e-services

被引：0

作者：

Theocharis, Stamatios A. ^{[1
]}

Tsihrintzis, George A. ^{[1
]}

机构：

[1] Univ Piraeus, Dept Informat, Piraeus, Greece

来源：

2013 INTERNATIONAL CONFERENCE ON COMPUTER, INFORMATION AND TELECOMMUNICATION SYSTEMS (CITS) | 2013年

关键词：

personalization; e-government; e-governance;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The e-Government policy seems to have established itself among citizens and businesses. A critical issue is developing innovative tools for improving services, mainly with regards to the back-office. This will have a positive effect on the image of the front-office. In this paper, we present personalization as a service and propose a means for improving personalization of electronic public services provided by e-governance.

引用

页数：5

共 50 条

[41] The personalization of mobile services [J].

Jorstad, I ;

van Thanh, D ;

Dustdar, S .

WiMob'2005: IEEE International Conference on Wireless and Mobile Computing, Networking and Communications, Vol, 4 Proceedings, 2005, :59-65

[42] Information security governance for e-services in southern African developing countries e-Government projects [J].

Ramtohul, Avinash ;

Soyjaudah, K. M. S. .

JOURNAL OF SCIENCE AND TECHNOLOGY POLICY MANAGEMENT, 2016, 7 (01) :26-42

[43] Adoption of Public e-services versus Civic Tech Services: On the Issue of Trust and Citizen Participation in Ukraine and Belarus [J].

Matveieva, Olga ;

Navumau, Vasil ;

Gustafsson, Mariana .

ELECTRONIC GOVERNMENT, EGOV 2022, 2022, 13391 :15-30

[44] Activate Climate of Change to Motivate Users Toward Using Innovative Public E-Services [J].

Alsultanny, Yas A. .

INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNMENT RESEARCH, 2018, 14 (03) :44-56

[45] Households' valuation of new broadband networks: The impact of the perceived benefits of and access to e-services [J].

Thomas, Dominic ;

Finn, Adam .

INTERNET RESEARCH, 2018, 28 (03) :675-695

[46] Accessibility Design Issues beyond the Standards of Government e-Services for People with Low Vision [J].

Sala, Aritz ;

Arrue, Myriam ;

Perez, J. Eduardo ;

Espin-Tello, Sandra M. ;

Moreno, Lourdes .

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, 2024, 40 (19) :5827-5844

[47] Integration of Different Organizations and Stakeholders in E-services Design and Implementation: the Case of the Spider Card [J].

Di Guardo, M. C. ;

Zuccarello, I. .

INFORMATION SYSTEMS: PEOPLE, ORGANIZATIONS, INSTITUTIONS, AND TECHNOLOGIES, 2010, :57-+

[48] Diffusion and usage of public e-services in Europe: An assessment of country level indicators and drivers [J].

Seri, Paolo ;

Bianchi, Annaflavia ;

Matteucci, Nicola .

TELECOMMUNICATIONS POLICY, 2014, 38 (5-6) :496-513

[49] TRAININGS OF LOCAL AUTHORITIES' EMPLOYEES IN E-SERVICES FOR RESIDENTS. INSIGHTS FROM POLAND [J].

Januszewski, Arkadiusz ;

Klemke-Pitek, Monika .

10TH INTERNATIONAL CONFERENCE OF EDUCATION, RESEARCH AND INNOVATION (ICERI2017), 2017, :2194-2202

[50] A Bayesian network approach to juxtapose brand engagement and behaviors of substantive interest in e-services [J].

Suh, Taewon ;

Kang, Seok ;

Kemp, Elyria A. .

ELECTRONIC COMMERCE RESEARCH, 2020, 20 (02) :361-379

← 1 2 3 4 5 →