Personalization as a means to improve e-services

被引:0
作者
Theocharis, Stamatios A. [1 ]
Tsihrintzis, George A. [1 ]
机构
[1] Univ Piraeus, Dept Informat, Piraeus, Greece
来源
2013 INTERNATIONAL CONFERENCE ON COMPUTER, INFORMATION AND TELECOMMUNICATION SYSTEMS (CITS) | 2013年
关键词
personalization; e-government; e-governance;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The e-Government policy seems to have established itself among citizens and businesses. A critical issue is developing innovative tools for improving services, mainly with regards to the back-office. This will have a positive effect on the image of the front-office. In this paper, we present personalization as a service and propose a means for improving personalization of electronic public services provided by e-governance.
引用
收藏
页数:5
相关论文
共 50 条
[21]   Recommendation Technique-based Government-to-Business Personalized e-Services [J].
Lu, Jie ;
Shambour, Qusai ;
Zhang, Guangquan .
2009 ANNUAL MEETING OF THE NORTH AMERICAN FUZZY INFORMATION PROCESSING SOCIETY, 2009, :404-409
[22]   REGULATION OF SOCIO-CULTURAL FACTORS OF PUBLIC E-SERVICES [J].
Poskuviene, Beatrice .
PROCEEDINGS OF THE 11TH INTERNATIONAL SCIENTIFIC CONFERENCE PUBLIC ADMINISTRATION 2016, 2016, :207-214
[23]   A Systematic Review on IoT and E-Services Co-production [J].
Ulrich, Janine ;
Gattass e Silva, Luana ;
Maciel, Cristiano .
INFORMATION TECHNOLOGY AND SYSTEMS, ICITS 2020, 2020, 1137 :14-23
[24]   Digital Inclusion: A Model for e-Infrastructure and e-Services in Developing Countries [J].
Terzoli, Alfredo ;
Sieborger, Ingrid ;
Tsietsi, Mosiuoa ;
Gumbo, Sibukele .
E-INFRASTRUCTURE AND E-SERVICES FOR DEVELOPING COUNTRIES (AFRICOMM 2017), 2018, 250 :85-98
[25]   Assigning The Maturity Level of Iraqi E-services: An Evaluating Framework [J].
Salman, Ahmed Abdul-Razzaq .
2018 1ST ANNUAL INTERNATIONAL CONFERENCE ON INFORMATION AND SCIENCES (AICIS 2018), 2018, :269-274
[26]   A proposed methodology for designing a government to business e-services roadmap [J].
Panayiotou, Nikolaos A. ;
Stavrou, Vasileios P. .
ELECTRONIC GOVERNMENT- AN INTERNATIONAL JOURNAL, 2024, 20 (02) :175-201
[27]   Education level and e-services adoption. An application to the case of e-government [J].
Medina, Cayetano ;
Rey, Manuel ;
Rufin, Ramon .
SOCIOLOGIA Y TECNOCIENCIA, 2012, 2 (02) :23-43
[28]   Mobile e-Services and Open Data in e-Government Processes - Concept and Design [J].
Johansson, Dan ;
Lassinantti, Josefin ;
Wiberg, Mikael .
MOBILE WEB AND INTELLIGENT INFORMATION SYSTEMS, 2015, 9228 :149-160
[29]   Automated Adaptations for Improving the Accessibility of Public E-Services Based on Annotations [J].
Sala, Aritz ;
Arrue, Myriam ;
Eduardo Perez, J. ;
Espin-Tello, Sandra M. .
HUMAN-COMPUTER INTERACTION, INTERACT 2021, PT IV, 2021, 12935 :373-382
[30]   Creating Synergies Between Participatory Design of E-Services and Collaborative Planning [J].
Wessels, Bridgette ;
Dittrich, Yvonne ;
Ekelin, Annelie ;
Eriksen, Sara .
INTERNATIONAL JOURNAL OF E-PLANNING RESEARCH, 2012, 1 (03) :1-16