Personalization as a means to improve e-services

被引：0
作者：
Theocharis, Stamatios A. [1 ]
Tsihrintzis, George A. [1 ]
机构：
[1] Univ Piraeus, Dept Informat, Piraeus, Greece
来源：
2013 INTERNATIONAL CONFERENCE ON COMPUTER, INFORMATION AND TELECOMMUNICATION SYSTEMS (CITS) | 2013年
关键词：
personalization; e-government; e-governance;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
The e-Government policy seems to have established itself among citizens and businesses. A critical issue is developing innovative tools for improving services, mainly with regards to the back-office. This will have a positive effect on the image of the front-office. In this paper, we present personalization as a service and propose a means for improving personalization of electronic public services provided by e-governance.
引用
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页数：5
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