A Qualitative Approach to Understanding the Determinants of Mobile Phone Users' Intention to Use Mobile Payment Services

被引：0
|
作者：
Odoyo, Collins [1 ]
Maina, Jane [2 ]
Kimeli, Victor [3 ]
Awuor, Fredrick [2 ]
Rambim, Dorothy [1 ]
机构：
[1] Masinde Muliro Univ Sci & Technol, Sch Comp & Informat, POB 190, Kakamega 50100, Kenya
[2] Kisii Univ, Fac Informat Sci & Technol, POB 408, Kisii 40200, Kenya
[3] Univ Eldoret, Dept Comp Sci & Math, POB 1125, Eldoret 30100, Kenya
来源：
2019 IST-AFRICA WEEK CONFERENCE (IST-AFRICA) | 2019年
关键词：
Mobile Money; Mobile Payment Services; Remittance; Mobile Network Operators; User Intention;
D O I：
暂无
中图分类号：
TP39 [计算机的应用];
学科分类号：
081203 ; 0835 ;
摘要：
This paper discusses the determinants of mobile phone user's intention to use mobile payment services in Kenya and how they influence on mobile money use. The paper also looks at how these determinants impacts on the mobile payment services among the rural communities. The paper also states some possible intervention that could aid improvement of mobile payment services even in the rural communities. The study was also based on extensive literature review and secondary data sources including from Communication Authority of Kenya (CAK). The qualitative data obtained was analyzed using thematic analysis to obtain the relevant insights from the views of the study respondents as given in results and discussions.
引用
收藏
页数：8
相关论文
共 50 条
  • [31] Phone Wallet for Mobile Payment in Algeria
    Belkhir, Abdelkader
    Belkhir, Maria
    Bouyakoub, Faycal
    6TH INTERNATIONAL CONFERENCE ON SMART CITY APPLICATIONS, 2022, 393 : 413 - 419
  • [32] Understanding the Adoption of Mobile Data Services: Differences among Mobile Portal and Mobile Internet Users
    Karaiskos, Dimitrios C.
    Kourouthanassis, Panos
    Lantzouni, Panagiota
    Giaglis, George M.
    Georgiadis, Christos K.
    EIGHTH INTERNATIONAL CONFERENCE ON MOBILE BUSINESS, PROCEEDINGS, 2009, : 7 - 7
  • [33] Mobile payment service quality: a new approach for continuance intention
    Hijazi, Rawa
    Daabes, Ajayeb Abu
    Al-Ajlouni, Mohammed Iqbal
    INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT, 2023, 40 (08) : 2019 - 2038
  • [34] A usability-centred perspective on intention to use mobile payment
    Liu, Yuan
    Wang, Shaojian
    Wang, Xiaoyi
    INTERNATIONAL JOURNAL OF MOBILE COMMUNICATIONS, 2011, 9 (06) : 541 - 562
  • [35] An empirical examination of factors influencing the intention to use mobile payment
    Kim, Changsu
    Mirusmonov, Mirsobit
    Lee, In
    COMPUTERS IN HUMAN BEHAVIOR, 2010, 26 (03) : 310 - 322
  • [36] Mobile Payment Protocol Based on Dynamic Mobile Phone Token
    Zhang, Xuewang
    Zeng, Hao
    Zhang, Xuewang
    2017 IEEE 9TH INTERNATIONAL CONFERENCE ON COMMUNICATION SOFTWARE AND NETWORKS (ICCSN), 2017, : 680 - 685
  • [37] Intention of Condom Use in Mobile Unit Users Screenings
    Saraiva, Maria Eugenia
    Refoios, Sofia Melo
    Da Silva, Rita Santana
    Bento, Goncalo
    INTERNATIONAL JOURNAL OF SEXUAL HEALTH, 2022, 34 : 302 - 303
  • [38] Understanding today's mobile users' expectations of tomorrow's mobile services
    Hoegg, Roman
    Martignoni, Robert
    Stanoevska-Slabeva, Katarina
    2007 PROCEEDINGS OF THE 16TH IST MOBILE AND WIRELESS COMMUNICATIONS, VOLS 1-3, 2007, : 1405 - 1409
  • [39] Understanding the quality determinants that influence the intention to use the mobile learning platforms: A practical study
    Alshurideh M.
    Salloum S.A.
    Al Kurdi B.
    Monem A.A.
    Shaalan K.
    International Journal of Interactive Mobile Technologies, 2019, 13 (11) : 157 - 183
  • [40] Going Cashless? Elucidating Predictors for Mobile Payment Users' Readiness and Intention to Adopt
    Balakrishnan, Vimala
    Gan, Chin Lay
    SAGE OPEN, 2023, 13 (04):
12345