A Qualitative Approach to Understanding the Determinants of Mobile Phone Users' Intention to Use Mobile Payment Services

被引：0
|
作者：
Odoyo, Collins [1 ]
Maina, Jane [2 ]
Kimeli, Victor [3 ]
Awuor, Fredrick [2 ]
Rambim, Dorothy [1 ]
机构：
[1] Masinde Muliro Univ Sci & Technol, Sch Comp & Informat, POB 190, Kakamega 50100, Kenya
[2] Kisii Univ, Fac Informat Sci & Technol, POB 408, Kisii 40200, Kenya
[3] Univ Eldoret, Dept Comp Sci & Math, POB 1125, Eldoret 30100, Kenya
来源：
2019 IST-AFRICA WEEK CONFERENCE (IST-AFRICA) | 2019年
关键词：
Mobile Money; Mobile Payment Services; Remittance; Mobile Network Operators; User Intention;
D O I：
暂无
中图分类号：
TP39 [计算机的应用];
学科分类号：
081203 ; 0835 ;
摘要：
This paper discusses the determinants of mobile phone user's intention to use mobile payment services in Kenya and how they influence on mobile money use. The paper also looks at how these determinants impacts on the mobile payment services among the rural communities. The paper also states some possible intervention that could aid improvement of mobile payment services even in the rural communities. The study was also based on extensive literature review and secondary data sources including from Communication Authority of Kenya (CAK). The qualitative data obtained was analyzed using thematic analysis to obtain the relevant insights from the views of the study respondents as given in results and discussions.
引用
收藏
页数：8
相关论文
共 50 条
  • [21] Predicting mobile network operators users m-payment intention
    Leong, Choi-Meng
    Tan, Kim-Lim
    Puah, Chin-Hong
    Chong, Shyh-Ming
    EUROPEAN BUSINESS REVIEW, 2021, 33 (01) : 104 - 126
  • [22] Exploring the Users Behavior Intention on Mobile Payment by Using TAM and IRT
    Lin, Chih-Wei
    Lee, Su-Shiang
    Tang, Kai-Yu
    Kang, Yue-Xuan
    Lin, Chih-Chien
    Lin, Yu-Sheng
    ICSET 2019: 2019 THE 3RD INTERNATIONAL CONFERENCE ON E-SOCIETY, E-EDUCATION AND E-TECHNOLOGY (ICSET 2019), 2019, : 11 - 15
  • [23] Mobile phone users attitude towards mobile commerce (m-commerce) and mobile services in oman
    Manochehri, Naser-Nick
    AlHinai, Yousuf
    2006 2ND IEEE/IFIP INTERNATIONAL CONFERENCE IN CENTRAL ASIA ON INTERNET, 2006, : 164 - +
  • [24] Understanding influence of mobile Internet services on life behavior of mobile users
    Ko, Sang Min
    Ji, Yong Gu
    Kim, Dongsoo
    HUMAN-COMPUTER INTERACTION, PT 4, PROCEEDINGS: HCI APPLICATIONS AND SERVICES, 2007, 4553 : 944 - +
  • [25] Understanding the determinants of mobile banking continuance usage intention
    Foroughi, Behzad
    Iranmanesh, Mohammad
    Hyun, Sunghyup Sean
    JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT, 2019, 32 (06) : 1015 - 1033
  • [26] A Comparative Study of Current and Potential Users of Mobile Payment Services
    Phonthanukitithaworn, Chanchai
    Sellitto, Carmine
    Fong, Michelle W. L.
    SAGE OPEN, 2016, 6 (04):
  • [27] Intention to Use Mobile Easy Payment Services: Focusing on the Risk Perception of COVID-19
    Kim, JiWon
    Kim, Mincheol
    FRONTIERS IN PSYCHOLOGY, 2022, 13
  • [28] From users to shapers:: Participation of users in development of a mobile rescue phone and services
    Hyppönen, H
    ASSISTIVE TECHNOLOGY ON THE THRESHOLD OF THE NEW MILLENNIUM, 1999, 6 : 128 - 133
  • [29] Mobile phone primed for contactless payment
    Mobile/Wireless MasterCard International
    Telecommunications Am Ed, 2006, 4 (12-13):
  • [30] SWITCHING TO CASHLESS? EXPLORING COSTS OF SWITCHING INTENTION IN MOBILE PAYMENT SERVICES
    Chang, Wei-Lun
    Hsieh, Yen-Hao
    Lu, I-Ting
    JOURNAL OF ORGANIZATIONAL COMPUTING AND ELECTRONIC COMMERCE, 2024, 34 (02) : 134 - 157
12345