A Study of Quality Practices of Manufacturing Industries in Gujarat

被引：6

作者：

Jain, Rajesh Kumar ^{[1
]}

Samrat, Abhimanyu ^{[2
]}

机构：

[1] Nirma Univ, Inst Management, Ahmadabad 382481, Gujarat, India

[2] Samrat Corp Consultants Pvt Ltd, Ahmadabad 380008, Gujarat, India

来源：

OPERATIONS MANAGEMENT IN DIGITAL ECONOMY | 2015年 / 189卷

关键词：

Quality; QMS; Quality Management System; QMS Implementation; Quality Practices in Gujarat; Quality in Manufacturing Industry; Manufacturing Industries in Gujarat; PERFORMANCE; MANAGEMENT; ISO-9000;

D O I：

10.1016/j.sbspro.2015.03.228

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

There are so-many organizations having their Quality Management Systems (QMS) Implemented and also claim to be following Benchmarking Certifications like, ISO 9001: 2008. We have undertaken a pragmatic study on the Real Quality Practices of Gujarat based Manufacturing Industries. During the course of this research we have planned to Interview various manufacturing organizations' Top Management & Second Line Managers with the predefined Questionnaire. The questionnaire is in parts including: A) Organizations' own QMS Practices and, B) Organizations' Suppliers' QMS Practices (perceived by Organization's persona). The research covers topics including the QMS practices like, Quality Plan, Testing & Recording; Supplier Assessments & Evaluations; Consultants & Certifications Practices; Customer Satisfactions; Documentation; etc. The outcome of this research will help gauge the level of Quality Practices which also may lead to the suggestive steps to be implemented by other Organizations in the Country as a whole. (C) 2015 The Authors. Published by Elsevier Ltd.

引用

页码：320 / 334

页数：15

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