Reflections on the call centre - a reply to Glucksmann

被引:35
作者
Taylor, Phil [1 ]
Bain, Peter [1 ]
机构
[1] Univ Strathclyde, Dept Human Resource Management, Glasgow G1 1XU, Lanark, Scotland
关键词
D O I
10.1177/0950017007076644
中图分类号
F [经济];
学科分类号
02 ;
摘要
[No abstract available]
引用
收藏
页码:349 / 362
页数:14
相关论文
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