Measurement of food safety culture using survey and maturity profiling tools

被引:48
作者
Jespersen, Lone [1 ]
Griffiths, Mansel [1 ]
Maclaurin, Tanya [1 ]
Chapman, Benjamin [2 ]
Wallace, Carol A. [3 ]
机构
[1] Univ Guelph, 50 Stone Rd East, Guelph, ON N1G 2M7, Canada
[2] N Carolina State Univ, Raleigh, NC 27695 USA
[3] Univ Cent Lancashire, Preston PR1 2HE, Lancs, England
关键词
Food safety; Food safety culture; Food manufacturing; Food safety maturity model; Capability areas; Culture measurement;
D O I
10.1016/j.foodcont.2016.01.030
中图分类号
TS2 [食品工业];
学科分类号
0832 ;
摘要
Organizational culture is defined by dimensions and characteristics that can be used to measure food safety culture in food manufacturing through a food safety maturity model. Maturity models from quality, health care, and information technology have been used since early 1970 and this work presents a novel food safety culture maturity model with five capability areas and food safety pinpointed behaviours specific to functions and levels in a food manufacturing company. A survey tool linked to the model is used to measure a company's position within the maturity model framework. The method was tested with a Canadian food manufacturer and proved valuable to measure food safety culture across the five capability areas, which provides the manufacturer with a map for prioritizing future efforts to strengthen food safety culture. (C) 2016 Elsevier Ltd. All rights reserved.
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页码:174 / 182
页数:9
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