Effect of government enforcement actions on resident support for tourism recovery during the COVID-19 crisis in Macao, China

被引：20
作者：
Wong, Jose Weng Chou [1 ]
Lai, Ivan Ka Wai [2 ]
机构：
[1] Macau Univ Sci & Technol, Fac Hospitality & Tourism Management, Taipa, Macao, Peoples R China
[2] City Univ Macau, Fac Int Tourism & Management, Taipa, Macao, Peoples R China
来源：
ASIA PACIFIC JOURNAL OF TOURISM RESEARCH | 2021年 / 26卷 / 09期
关键词：
Tourism crisis; COVID-19; enforcement action; tourism recovery; satisfactionand trust; resident; TRUST; SATISFACTION; MANAGEMENT; COMMUNICATION; TRANSPARENCY; ATTITUDES; IMPACT; QUALITY; DEMAND;
D O I：
10.1080/10941665.2021.1940224
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This study investigated the relationship between government enforcement actions, resident satisfaction with government performance, resident trust in government, and resident support for tourism recovery. A survey instrument was designed to evaluate resident satisfaction with six enforcement actions (appropriate, timely, executive ability, sustainable, cooperation with stakeholders, and transparency) taken by the Macao government during the COVID-19 pandemic. Each factor had a different effect on satisfaction and trust that influenced the resident support for tourism recovery. This study developed a tool to evaluate government enforcement actions in response to the tourism crisis and provided timely suggestions to the government for tourism recovery.
引用
收藏
页码：973 / 987
页数：15
相关论文
共 50 条
  • [41] Semiformal Organizations and Control During the COVID-19 Crisis in China
    Shanhe Jiang
    Dawei Zhang
    Darrell D. Irwin
    Asian Journal of Criminology, 2021, 16 : 75 - 90
  • [42] Semiformal Organizations and Control During the COVID-19 Crisis in China
    Jiang, Shanhe
    Zhang, Dawei
    Irwin, Darrell D.
    ASIAN JOURNAL OF CRIMINOLOGY, 2021, 16 (01) : 75 - 90
  • [43] Government policies for tourism in Romania during the COVID-19 pandemic: a stakeholders' perspective
    Cehan, Alexandra
    Iatu, Corneliu
    EASTERN JOURNAL OF EUROPEAN STUDIES, 2023, 14 (01) : 121 - 142
  • [44] Public support for empowering police during the COVID-19 crisis: evidence from London
    Yesberg, Julia A.
    Hobson, Zoee
    Posch, Krisztian
    Bradford, Ben
    Jackson, Jonathan
    Kyprianides, Arabella
    Solymosi, Reka
    Dawson, Paul
    Ramshaw, Nicole
    Gilbert, Emily
    POLICING & SOCIETY, 2024, 34 (05) : 377 - 402
  • [45] Government support, employee motivation and job performance in the COVID-19 times: evidence from Turkish SMEs during the short work period
    Uzkurt, Cevahir
    Ceyhan, Semih
    Ekmekcioglu, Emre Burak
    Akpinar, Musab Talha
    INTERNATIONAL JOURNAL OF EMERGING MARKETS, 2025, 20 (02) : 537 - 560
  • [46] Resourcing actions that influenced business model adaptation during the COVID-19 crisis
    Reddy, Jennifer
    Mamabolo, Anastacia
    SOUTH AFRICAN JOURNAL OF BUSINESS MANAGEMENT, 2023, 54 (01)
  • [47] Administrative Reforms in the Ghanaian Public Services for Government Business Continuity During the COVID-19 Crisis
    Bawole, Justice Nyigmah
    Langnel, Zachariah
    PUBLIC ORGANIZATION REVIEW, 2023, 23 (01) : 181 - 196
  • [48] Government support to Pakistani women entrepreneurs during the COVID-19 pandemic
    Hussain, Nida
    Li, Baoming
    Sahibzada, Habib Elahi
    PUBLIC ADMINISTRATION AND POLICY-AN ASIA-PACIFIC JOURNAL, 2023, 26 (01): : 80 - 92
  • [49] Innovative Finance, Technological Adaptation and SMEs Sustainability: The Mediating Role of Government Support during COVID-19 Pandemic
    Pu, Ganlin
    Qamruzzaman, Md.
    Mehta, Ahmed Muneeb
    Naqvi, Farah Naz
    Karim, Salma
    SUSTAINABILITY, 2021, 13 (16)
  • [50] Determinants of Farmers' Confidence in Agricultural Production Recovery during the Early Phases of the COVID-19 Pandemic in China
    Xie, Yanqi
    Sarkar, Apurbo
    Hossain, Md. Shakhawat
    Hasan, Ahmed Khairul
    Xia, Xianli
    AGRICULTURE-BASEL, 2021, 11 (11):
12345