What drives continuance intention of disruptive technological innovation? The case of e-business microcredit in China

被引:8
|
作者
Zhang, Wenyao [1 ]
Zhang, Wei [2 ,3 ]
Wang, Chenxiao [4 ]
Daim, Tugrul U. [5 ,6 ]
机构
[1] Qilu Univ Technol, Shandong Acad Sci, Sch Finance, Jinan, Peoples R China
[2] Sichuan Univ, Sch Publ Adm, Chengdu, Peoples R China
[3] Shanghai Jiao Tong Univ, Antai Sch Econ & Management, Shanghai, Peoples R China
[4] Harbin Inst Technol, Sch Management, Harbin, Peoples R China
[5] Portland State Univ, Dept Engn & Technol Management, POB 751, Portland, OR 97207 USA
[6] HSE Univ, Inst Stat Studies & Econ Knowledge, Moscow, Russia
基金
中国博士后科学基金; 中国国家自然科学基金;
关键词
Continuance intention; disruptive technology innovation; perceived value; E-business microcredit; REPEAT PURCHASE INTENTION; CUSTOMER SATISFACTION; PERCEIVED VALUE; MODERATING ROLE; SITE QUALITY; SERVICE; TRUST; BEHAVIOR; SYSTEMS; MODEL;
D O I
10.1080/09537325.2021.1932798
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Users' continuance intention to use plays a key role in realising disruptive technology innovation. Drawing from expectation - confirmation theory, this study integrates perceived value, trust, and habit to investigate how they affect users' continuance intention to use disruptive technology innovation by using a questionnaire survey of 247 e-business microcredit users in China. The results indicate that perceived value and trust have an independent positive effect on users' satisfaction and continuance intention to use, satisfaction has a positive effect on users' continuance intention to use, and habit moderates negatively the relationship between perceived value and users' continuance intention to use. The findings contribute to the literature of disruptive technology innovation, innovation adoption, and post adoption behaviour, and shed light on continuers' behaviour of disruptive technology innovation.
引用
收藏
页码:905 / 918
页数:14
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