Quality in action: What technical communicators are doing to improve quality

被引：0

作者：

Colvin, R ^{[1
]}

Dennison, T ^{[1
]}

Fisher, L ^{[1
]}

Lenk, D ^{[1
]}

Robinson, R ^{[1
]}

机构：

[1] IBM Corp, San Jose, CA 95141 USA

来源：

45TH ANNUAL CONFERENCE ON IMAGINATION, INNOVATION AND COMMUNICATION | 1998年

关键词：

D O I：

暂无

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Quality continues to be a hot topic among technical communicators, generating vigorous debate and commentary on the STC Quality SIG listserv and in notes to the Quality SIG manager in response to articles in the SIG newsletter or on the SIG website. Some common themes of interest include: how to measure quality, what role technical communicators can play in the ISO 9000 documentation process, how to reduce rework and minimize errors in documentation by developing flexible plans and processes, and how the STC value-added research can help us develop quality metrics for our information.

引用

页码：133 / 134

页数：2