The importance of considering resource's tasks when modeling healthcare services with discrete-event simulation: an approach using work sampling method

被引:15
作者
Baril, C. [1 ]
Gascon, V. [1 ]
Miller, J. [1 ]
Bounhol, C. [1 ]
机构
[1] Univ Quebec Trois Rivieres, Trois Rivieres, PQ, Canada
关键词
discrete event simulation; work sampling; healthcare processes; outpatient clinic; nurse tasks; TO-CHILD TRANSMISSION; EMERGENCY-DEPARTMENT; STRATEGIES; TIME; HIV;
D O I
10.1057/jos.2016.6
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
Discrete event simulation (DES) is increasingly used to model and analyse healthcare systems processes. Unlike the manufacturing industry, healthcare personnel benefits from a professional independence allowing them to choose the next task to accomplish. Because of this characteristic modelling healthcare systems with DES is more complex. This paper introduces a work sampling method to model nurses' direct and indirect tasks in a haematology-oncology clinic. We show how this method helps to obtain a more realistic DES model.
引用
收藏
页码:103 / 114
页数:12
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