Bilingual by default: Voice Assistants and the role of code-switching in creating a bilingual user experience

被引：3

作者：

Cihan, Helin ^{[1
]}

Wu, Yunhan ^{[1
]}

Pena, Paola ^{[1
]}

Edwards, Justin ^{[1
]}

Cowan, Benjamin R. ^{[1
]}

机构：

[1] Univ Coll Dublin, Dublin, Ireland

来源：

PROCEEDINGS OF THE 4TH INTERNATIONAL CONFERENCE ON CONVERSATIONAL USER INTERFACES, CUI 2022 | 2022年

基金：

爱尔兰科学基金会;

关键词：

speech interface; voice user interface; intelligent personal assistants; non-native speakers; code-switching; RECEPTIVE VOCABULARY DIFFERENCES;

D O I：

10.1145/3543829.3544511

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

Conversational User Interfaces such as Voice Assistants are hugely popular. Yet they are designed to be monolingual by default, lacking support for, or sensitivity to, the bilingual dialogue experience. In this provocation paper, we highlight the language production challenges faced in VA interaction for bilingual users. We argue that, by facilitating phenomena seen in bilingual interaction, such as code-switching, we can foster a more inclusive and improved user experience for bilingual users. We also explore ways that this might be achieved, through the support of multiple language recognition as well as being sensitive to the preferences of code-switching in speech output.

引用

页数：4

共 42 条

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